Eloise Black

€150,00

Tax included.

Rated 4.7 (290) | 50.000+ Happy Customers

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At Workshop, we are committed to offering a smooth and reliable shopping experience. Below you'll find details on how we process and ship your orders.

Order Processing Time

In-stock items: Orders are processed within 1–2 business days.
Made-to-order items: Processing takes 2 to 15 business days. In some cases, additional delays may occur due to availability or production timelines. If you'd like an estimated delivery time, feel free to contact us.

We prioritize quality — thank you for your understanding and patience.

Shipping Methods & Delivery Time

Within Greece: Orders are shipped via ACS Courier.
Internationally: Orders are shipped via DHL Courier and UPS Courier.

Shipping time begins once your order has been processed. To estimate total delivery time, add the processing time to the shipping time.

Shipping options within Greece:

Standard Shipping: 2–4 business days
Express Shipping: 1–2 business days
Remote Areas: May require an additional 2–3 business days

All timeframes are indicative and may vary due to external factors.

You will receive a shipping confirmation email with a tracking number once your order has been dispatched.

Please note: ACS may occasionally route parcels to a SmartPoint pick-up location first, and then attempt delivery. If you prefer direct delivery to your address (without SmartPoint handling), please let us know as soon as possible after placing your order so we can request delivery directly to your location.

Customs & Duties

International orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These charges are not included in the product price or shipping cost and are the responsibility of the recipient. We recommend contacting your local customs office for more information.

Order Tracking

Once your order ships, you will receive an email with tracking details so you can monitor its progress in real time.

Shipping Address

Please ensure your shipping address is complete and accurate. If changes are needed, contact our support team as soon as possible. We are not responsible for delays or delivery issues due to incorrect or incomplete addresses.

Support

If you have any questions about your order or our shipping policy, don’t hesitate to reach out to our customer support team. We’re here to help and ensure your experience with us is exceptional.

At Workshop, we prioritize customer satisfaction and aim to deliver an exceptional shopping experience. If for any reason you're not completely satisfied with your purchase, we offer a clear and flexible returns and exchanges policy.

Return Period

You may return or exchange products within 30 calendar days from the date of receipt.

Return Options

Exchange for another item of your choice
Full refund

Return Process

For returns within Greece

Inside the product package, you will find the return form along with detailed instructions. Please follow the guidelines to complete the return process.

For international returns

You can contact our customer support team or submit a return request through our website. Shipping fee for returns within Europe is 22€.

Exchange Shipping

Once we receive your parcel and complete the processing, we will ship the replacement item. You will be notified via email regarding the progress of your exchange.

We offer a 30-day return policy. You may request a return within 30 days of receiving your order, provided that the item meets our return conditions below.

If you decide to return an item because you have changed your mind or no longer wish to keep it, the €22 return shipping cost will be deducted from your refund when using our return shipping service.

Once we receive and inspect the returned item, we will issue your refund. The refund will include the original standard delivery cost paid for the order, where required by applicable consumer protection law. Any additional amount paid for an upgraded or express delivery option is non-refundable.

If the item is defective, damaged, incorrect, or does not correspond to the product ordered, please contact us before returning it. In such cases, we will cover the return shipping cost and no €22 return shipping fee will be deducted from your refund.

All returned items must meet the applicable return conditions described below.

This 30-day return policy is provided in addition to, and does not limit, any mandatory consumer rights that may apply under applicable law.

Return Conditions

To be eligible for a return or exchange, the product must:

Be in its original packaging
Include all tags and labels
Be in excellent, unused condition
Be carefully packaged to prevent damage during transit
No labels should be placed directly on the product box – use external protective packaging

We reserve the right to decline returns or exchanges that do not meet these conditions. If the product or packaging shows signs of damage or wear, the return may not be accepted. If the product box is not in good condition, an additional charge may apply based on the size of the box

Processing Time & Refunds

Returns are processed within 1 to 3 business days.
Refunds are completed within up to 10 business days, depending on your payment method and bank.

During peak periods, the full process may take up to 21 business days.

Contact

If you have any questions or need assistance regarding returns and exchanges, you can contact our team.

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Size

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Details

Elevate your footwear collection with the Eloise Black Boots, the quintessence of edgy elegance. These mid-calf boots are expertly crafted from premium black leather, featuring a robust and chunky sole that promises durability and optimal comfort for urban explorations. The design is accentuated with striking gold-tone buckles and studs, adding a bold statement to your look. Perfect for those seeking a blend of fashion-forward style and practicality, these boots are a versatile addition to any outfit, be it casual or more dressed up. Make a statement with every step you take in these eye-catching and stylish Eloise Black Boots.

Materials & care

Crafted from carefully selected leathers, The Workshop shoes are a blend of elegance and expertise passed down through generations of dedicated artisans. These natural materials require regular care to ensure their beauty and comfort for years to come.

Shoe Care Essentials

Rotate your shoes every two days of consecutive wear to allow the leather fibers to rest.
Store shoes in the felt bags provided, in a dry place away from direct heat sources.
Use shoe trees for men’s dress shoes to maintain shape.
Avoid contact with water, solvents, oils, or abrasives.
Use a shoehorn to prevent damage to the heel structure.
Replace toplifts periodically to maintain grip and stability.

By following these steps, you’ll extend the lifespan of your shoes. For questions or personal guidance, feel free to contact us or visit your nearest The Workshop store.

Smooth or Grained Leathers

Wipe surface stains with a soft damp cloth. Once dry, apply a high-quality colorless cream with a soft cloth in circular strokes.

Patent Leathers

Clean with a soft, light-colored damp cloth and dry with a clean one. Avoid contact with other leathers or strongly pigmented items to prevent color migration.

Metallic Leathers

Use a soft, dry cloth to clean gently.

Exotic Leathers

Clean with a soft dry cloth and polish in the direction of the scales using colorless cream. Sensitive to humidity — if wet, pat dry gently with an absorbent cloth.

Goat Suede, Calf Suede & Nubuck

Use a soft shoe brush to maintain texture. Allow to dry thoroughly if wet. For light stains, use a rubber suede brush.

Pony-Styled Calf Leathers

Clean with a lightly damp cloth in the direction of the hair. Avoid abrasion and repeated friction which may harm the hair texture.

Fabric

Do not soak or machine wash. Gently clean and allow to air dry. Note: lighter fabrics are more prone to stains despite their water-repellent finish.

Vegan Leather

Clean vegan leather with a soft damp cloth and dry immediately with a clean towel. Avoid prolonged exposure to moisture and direct sunlight. Do not apply leather polish or oil-based conditioners. Use mild soap if needed and test first on a small area.

Need Help?

If you have any questions about shoe care or specific materials, please don't hesitate to contact us. Our team will be happy to assist you.

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