At Workshop, we are committed to offering a smooth and reliable shopping experience. Below you'll find details on how we process and ship your orders.
Order Processing Time
- In-stock items: Orders are processed within 1–2 business days.
- Made-to-order items: Processing takes 2 to 15 business days. In some cases, additional delays may occur due to availability or production timelines. If you'd like an estimated delivery time, feel free to contact us.
We prioritize quality — thank you for your understanding and patience.
Shipping Methods & Delivery Time
- Within Greece: Orders are shipped via ACS Courier.
- Internationally: Orders are shipped via DHL Courier and UPS Courier.
Shipping time begins once your order has been processed. To estimate total delivery time, add the processing time to the shipping time.
Shipping options within Greece:
- Standard Shipping: 2–4 business days
- Express Shipping: 1–2 business days
- Remote Areas: May require an additional 2–3 business days
All timeframes are indicative and may vary due to external factors.
You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
Customs & Duties
International orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These charges are not included in the product price or shipping cost and are the responsibility of the recipient. We recommend contacting your local customs office for more information.
Order Tracking
Once your order ships, you will receive an email with tracking details so you can monitor its progress in real time.
Shipping Address
Please ensure your shipping address is complete and accurate. If changes are needed, contact our support team as soon as possible. We are not responsible for delays or delivery issues due to incorrect or incomplete addresses.
Support
If you have any questions about your order or our shipping policy, don’t hesitate to reach out to our customer support team. We’re here to help and ensure your experience with us is exceptional.