At Workshop, we strive to provide our customers with a seamless shopping experience, including efficient and reliable shipping. Please take a moment to review our shipping policy to understand how we process and deliver your orders.
Processing Time:
For products that are immediately available, we require 1-2 working days to process your order. This allows us to carefully inspect and prepare your items for shipment. In the event that a product is back-ordered, please note that we will need 2 – 15 business days for the manufacture and processing of your order. We appreciate your patience and understanding as we work diligently to ensure the highest quality standards.
Shipping Methods:
Within Greece, we partner with ACS Courier to deliver your packages. ACS Courier is a trusted and reliable shipping service that ensures your items are handled with care and delivered in a timely manner. For shipments to the rest of the world, we collaborate with DHL Courier, a renowned international shipping provider known for its global reach and efficient delivery services.
Shipping Time:
The shipping time may vary depending on your location and the shipping method chosen. Once your order has been processed and shipped, you will receive a confirmation email with tracking information. This will allow you to monitor the progress of your package and estimate its arrival.
Customs and Duties:
Please note that international orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost. We recommend contacting your local customs office for more information on potential fees and regulations.
Order Tracking:
For your convenience, we provide order tracking services for all shipments. Once your order has been shipped, you will receive a tracking number via email. Simply enter this tracking number on our website to track the progress of your package.
Shipping Address:
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for any delays or delivery issues caused by incorrect or incomplete addresses. If you need to make any changes to your shipping address, please contact our customer support team as soon as possible.
Thank you for choosing Workshop for your footwear needs. If you have any further questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure that your shopping experience with us is exceptional.